Booking confirmed
Your consultation is booked
The time you chose and an add-to-calendar link are in your confirmation email. Add it now, then watch the first video below.
-
01
Check your email
The time you chose is in your confirmation email.
-
02
Add it to your calendar
The link is in the same email.
-
03
Watch the first video below
What to have ready, from James, before we call.
Before your call
Watch these four short videos before your call
What to have ready
-
01
A photo of the space
Even mid-build. The spot as it is today.
-
02
Rough measurements
Width, depth and height, or off the plans.
-
03
Where the power is
Your consumer unit (fuse box), whether the home is single or three phase, and how far the cable run would be.
-
04
What is under it
Decking and its joists, a concrete base, paving slabs, or lawn today, so a level base goes in first.
-
05
Who else is deciding
And whether they can join the call.
-
06
The colour you want
Every sauna is made to order in the colour you choose.
-
07
The heater you want
If you have a preference. If not, that is what the call is for.
-
08
The timing you want
Ready now, mid-build, or further out.
-
09
Any quote you already hold
From another supplier. Bring it and we go through it line by line.
The call itself
-
01
Somewhere quiet
Where you can talk and hear the whole call.
-
02
Phone charged
And with you at the time you chose.
-
03
Not driving
Pull over, or pick another time.
-
04
The list to hand
The photo on your phone and the measurements.
-
05
Whoever decides with you
Next to you, or the phone on speaker.
After the call
In writing, before you pay
- Your written quote: the model that fits and the delivery charge for your postcode.
- Your spec sheet and the technical drawings for your model come with your written quote.
- Your terms and your warranty, per model.
- Your electrician must be registered with NICEIC or NAPIT. We may recommend one, or use your own.
Once you order
Once you order: a level base goes in, the sauna is delivered kerbside, it is assembled, a registered electrician connects it, then you register it and heat.
- 01 A level, load-bearing base
- 02 Delivered kerbside
- 03 Assembled by you, your installer, or us if quoted
- 04 A registered electrician connects and certifies it
- 05 Register within 30 days, then heat and enjoy
Before your call
What people ask once they have booked
Who calls us, and when?
What if we miss the call, or need to move it?
Will you ask us for money on the call?
What will the quote include?
Do we need an electrician, and what will that cost?
Which heater comes with it, and is the app included or extra?
Need to move it? Use the link in your confirmation email to pick another time.